Why the Use of CDP Tools are Increasing Among Companies
Martech Outlook | Monday, December 28, 2020
Many companies are applying CDP software because it offers them invaluable insights and a complete overview of the clients.
FREMONT, CA: The CDP or customer data platform is utilized to promote first-party data. In this data-driven marketing world, CDPs are valuable to the business. It provides the companies with a complete overview of the client and offers them invaluable insights.
The significant advantages of applying CDP tools for the business are:
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• With the assistance of CDP software, companies can produce reports through different networks.
• At various levels, CDP tools allow them to have access to customer data.
• The companies will have a full view of the clients and therefore have better systems of targeting.
• As per the requirements, they can easily segment the audience and refine the method of campaign management.
• As all the information is stored in a single tool, companies can also conveniently send all the compliance-related documents.
Here are some of the best CDP use cases which will help to understand the advantages in-depth.
Intrepid Group Enhanced Personalized Content Marketing with Tealium's CDP Solution
Intrepid Group is an adventure travel company from Australia. It took advantage of siloed data capabilities across multiple platforms. As the data was spread through numerous channels, it became a challenging task to personalize content marketing.
The firm requested Tealium for the CDP solution so that they can resolve such a problem. The partnership with Tealium AudienceStream helped the company's marketers to restrict the remarketing audience across every device efficiently.
The transformation to the CDP solution also allowed the business to fully monitor the marketing stack and CRM, analytics, email, and advertising. It has helped the company to provide a better experience for its users, enhance audience engagement, and smartly suppress the audience. Therefore, the 26 percent increase in website visitors and a 106 percent increase in web research were the joint venture's tangible outcomes.
Utah Jazz improves online ticket sales with Tealium's CDP Solution
On-field and on the marketing front, Utah Jazz is a popular NBA team based in Salt Lake City, and it was struggling on the marketing front and on-field. It failed to track users across multiple domains. The situation greatly hindered their ticket selling ability.
The primary issue faced by the marketing team was not the shortage of subscribers. It had many subscribers, but there was no technology for advertisers to target the audience, set preferences, or create a time cadence. The failure to identify tourists was the other big problem.
They contacted Tealium AudienceStream to get access to a CDP solution. The partnership allowed them to better segment the audience and understood the content type that connected to them. It also gave them all the primary insights into user behavior on every platform. The marketers were able to tailor the content based on consumer behavior quickly, and there was a chance to see growth in audience interaction. The partnership helped them to increase revenue by a staggering 3,800 percent in two years via email tickets.
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