What is the Impact of Marketing Attribution on Sales Teams?
Martech Outlook | Wednesday, August 19, 2020
Marketing attribution is essential in the marketing realm because it helps the team learn which marketing tactics will result in leads and revenue.
FREMONT, CA: Marketing attribution explains how marketing efforts impact sales. It determines which channel and messaging converted more leads and resulted in a purchase. A common marketing attribution model is the multi-touch model as it offers contextual insight into how, where, and when a customer reached out to a brand. With the multi-touch approach to marketing attribution, it is understandable that the customers don't just visit a website and make a purchase. They might start by reading a blog written by the marketing team and then contact the sales representative while following the brand on social media. Therefore, each of these touchpoints impacts the decision to buy; this is why marketing attribution must consider all of these touchpoints.
Here are three ways of how marketing attribution impacts the sales team.
Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.
[vendor_logo_first]Allocate a budget for marketing campaigns and sales efforts- Marketing attribution can also aid in allocating budgets for efficient marketing campaigns, which will facilitate sales. For instance, if the marketing attribution knows that inbound prospects are more likely to close with the help of a sales rep, they can allocate more money to inbound marketing. Adding to that, the sales reps can focus more on their inbound prospects.
If the marketing and sales attribution reports are not aligned and do not have a clear picture of the ROI, it is impossible to optimize the budget properly. Thus, ROI calculations must be reliable. If there's friction during the sales pipeline, then the marketers can invest in sales training and development.
Eliminate the friction between sales and marketing teams- When sales and marketing attribution is aligned, marketers eliminate the friction between the two teams. For example, there shouldn't be any question over who is the reason behind bringing a particular prospect on board. By strategically combining sales and marketing, marketers will learn how marketing impacts sales to help them close deals faster.
Additionally, marketers can run more efficient campaigns to boost sales reps close more deals and augment the sales cycle. With marketing attribution reporting, marketers should be able to see the friction points in the sales cycle and eliminate them.
Improve reporting for both departments- Not to reiterate, but reporting is vital. Marketers need reliable numbers to make proper decisions. When marketers align their marketing attribution and sales team, it improves their reporting, so they aren't double-counting leads and prospects. That's why they need to integrate the attribution reporting. Once the reporting is perfected, they will be able to understand the performance and efficiency better. Plus, with this model, they can accurately report how the sales and marketing teams work together and impact each other.
More in News

