Key Implications to Grow a Marketing Tech Stack
Martech Outlook | Thursday, September 23, 2021
The issue with today's marketing automation platforms is that they only offer one of two things—consumer-grade ease of use or enterprise-grade power.
FREMONT, CA: As companies build their marketing tech stack, they will be drawn in all sorts of different directions. When the business is evolving, one will be tempted to add more intricacy to address critical gaps. Given below are a few tips that organizations can consider when growing a marketing tech stack.
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Aim For Medium-Term Solutions
In an ideal world, every decision a business makes about its tech stack today will work seamlessly for the team for years to come. In reality, a firm will probably change systems several times over the next few years if it continues to scale. One should not worry about picking the forever technology, but they should not settle for a tool that will become outdated in six months, either. Aim for the medium-term. The costs of switching systems have never been lower, thanks to the surfacing of more persistent data stores such as customer data platforms that can trigger front-office facing systems and iPaaS solutions that integrate front-office providers for effortless data transfer.
Aim For Simplicity, But Do not Compromise On The Essentials
There are many possibilities available, so do not settle for anything less than required. Organizations need a simple system for the team to learn and employ while also providing the necessary power and flexibility to get things done. The issue with today's marketing automation platforms is that they only offer one of two things—consumer-grade ease of use or enterprise-grade power. Therefore, many companies still go for the safe bet, which is expensive, unnecessarily complicated, and underutilized solutions, ensuing in more time spent on systems than on clients.
Keep Systems Simple
According to the KISS (Keep Things Simple, Stupid) concept, simplicity offers the highest levels of user acceptability and interaction. Instruction creep, for instance, can render things unmanageable over time, and the word is often used in software design.
So, how can one keep this from happening in their own firm as it grows? Put the existing strategy on paper, and discuss the significance of each stage of the process with the management team. Consider which processes could be enhanced and which could be eliminated completely. The key driver of complex business systems is complex business rules. If firms can simplify their go-to-market plan as much as possible, they will be heading in the right direction despite how they structure the systems.
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