HubSpot Declares Major Upgrade to its Sales CRM
Martech Outlook | Monday, September 28, 2020
HubSpot adds custom objects, sophisticated sales reporting, and improved sales engagement and configure-price-quote functionality as part of a substantial revamp of its enterprise-grade sales CRM.
FREMONT, CA: HubSpot is a leading growth platform and is bringing power and ease-of-use to enterprise sales software with a significant upgrade of its sales CRM, Sales Hub Enterprise. Custom objects, sophisticated sales reporting, and advanced permissions have been added to provide sales leaders with new levels of control and flexibility in their CRM, while better sales engagement and configure-price-quote (CPQ) capabilities make it easier than ever for teams to connect with prospects and close deals quickly.
Power and Ease of Use: The New Standard for Enterprise Software
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Salespeople and CRMs do not get along. According to HubSpot research, “76 percent of sales leaders believe that their team only utilizes a small fraction of their CRMs capabilities and 50 percent say their CRM is difficult to use.”
When a sales CRM is not user-friendly, it doesn’t only create headaches for salespeople but also hurts a company’s ability to build strong relationships with its customers. Instead of connecting with high-value prospects, sales leaders are busy chasing their team for updates. Instead of analyzing customer data, they’re agonizing over the accuracy of their contact records. And instead of running training sessions, they’re running meetings with marketers to re-align on goals. These friction points are the hidden cost of using a CRM that sacrifices ease-of-use for power, and it’s a cost that’s paid by salespeople every time they have to double-check a report, manually update a data set, or file a ticket with their sales operations team to get a new field added to their system. The result is lost time, missed targets, and demoralized teams.
With Sales Hub Enterprise, sales leaders don’t have to choose. They can have power and ease-of-use in a sales CRM that offers a consumer-grade front-end, an enterprise-grade back-end, and a centralized source of truth on customer data.
“With strong prospects for long-term economic growth, a growing middle class and various developing markets that continue to grow the consumer base, the Asia Pacific region is a hotbed of opportunity for businesses that can adapt quickly to their customers’ needs,” said Shahid Nizami, Managing Director, Asia-Pacific at HubSpot. “Today’s legacy CRMs may provide the functionality, but not the ease-of-use needed to encourage adoption of these tools. HubSpot’s Sales Hub Enterprise is made with our users in mind, providing an enterprise CRM that sales leaders can rely on to deliver the customer experience that consumers in the region demand.”
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