Common Applications of RPA
Martech Outlook | Monday, March 29, 2021
Instead of manually looking for new business, the sales team can automatically receive new RFPs as they become available. Custom filters can be created to weed out projects that are not a good fit and escalate high-value opportunities to the right people.
FREMONT, CA : It is a lot easier to automate software robot processes, mainly when using RP3AS (Robotic Process Automation as a Service). RPA can be used in a variety of ways in sales and marketing departments. Take a closer look at three of the most common applications.
Competitive Pricing and Monitoring
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Smart shoppers have been using online tools to track prices on e-commerce sites for years. If the price goes down, those shoppers will receive an email notification and be able to purchase at a reduced price. So, why are the big corporations' sales departments not doing something similar to keep track of the competition? These types of custom RPA solutions are developed by businesses for sales and marketing departments to track their rivals' websites and prices in real-time. A company can get a report or email notification when there is a change and adjust its own prices based on real-time market conditions. The reports can be submitted on a daily, weekly, or monthly basis, depending on the preferences. A firm can also maintain the competitive advantage without devoting time to manually browsing competitors' websites.
Data Management and Aggregation
Any sales department's lifeblood is high-quality leads and accurate customer contact information. So, what percent of a business's sales team's time spends on list building? What if an enterprise could dramatically reduce those hours and re-allocate them to real sales calls? That would be extremely valuable to any company. One can achieve that with RPA. The sales reps will not have to waste time looking for companies, names, phone numbers, and other vital contact information if one uses robots to aggregate contacts for them. By employing bots, one can update the CRM with this new contact information. Bots can even crawl the web and other software programs, collect extra data on the existing CRM contacts, and add context to prospect profiles.
Keeping an Eye on Request for Proposal (RFP)/Bid Sites for New Opportunities
RPA can be used to search for new opportunities by crawling RFP and bid sites. Instead of manually looking for new business, the sales team can automatically receive new RFPs as they become available. Custom filters can be created to weed out projects that are not a good fit and escalate high-value opportunities to the right people. RPA will automatically download RFPs into a designated folder on the company's servers or send them directly to the sales team via email once the bot has identified them.
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