Alida Announces Partnership with Echo MR
Martech Outlook | Wednesday, June 30, 2021
Alida announces that it has partnered with Echo MR to help brands throughout Europe identify their consumers' changing preferences and respond to their demands.
FREMONT, CA : Alida (previously Vision Critical), the world's first developer of CXM and Insights Platform, recently announced that it has partnered with Echo MR, a worldwide market research agency, to help brands throughout Europe identify their consumers' changing preferences and respond to their demands. Echo MR, a member of the Alidas Partner Network, provides businesses around the world with improved customer experience (CX) and insights.
"Expanding into the UK and Europe presents exciting opportunities for Echo MR," said Izzy Nurdin, Vice President of Business Development and EMEA Lead, Echo MR. "Partnering with Alida enables us to confidently engage this market and make our solutions more robust, allowing us to service new and existing clients with best-in-class solutions to truly understand and access audiences which matter to them."
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Echo MR joined Alidas Partner Network early this year to provide unrivaled insights that help businesses in the technology, financial services, CPG, and retail industries gather the voice of their customers to enhance the customer experience. Echo MR will deliver the right solutions for companies to listen to their consumers and act on their requirements due to Alidas CXM & Insights Platform. It is geared to provide industry and role-specific insight and engagement strategies to complete the feedback loop. Alida and Echo MR will collaborate to provide actionable information to help global brands develop customer-centric products, execute successful marketing campaigns, boost loyalty, and enhance customer experience.
"We are fortunate to have forged a strong partnership with Echo MR as we work hand-in-hand to help brands put their customers first by authentically amplifying their voices," said Ross Wainwright, CEO of Alida. "We're excited to grow our partnership and presence in Europe through delivering innovative technology that supports brands in building meaningful and long-lasting relationships with their customers."
By delivering the software, enablement, and expert support necessary to transform clients' truth into action, the Alida Partner Network enables development for businesses of all sizes. Partners trust Alidas software to help them deliver significant insights and a competitive advantage for their clients as the global authority in developing engaged and online communities for continuous customer feedback.
"I am excited to see our rapidly growing partnership with Echo MR expand to Europe to provide full CX solutions," said Gary Smith, SVP Channel & Partner Alliances, Alida.
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