Acoustic Reveals its New Acoustic Connect Platform for Enhanced Marketing Visibility
Martech Outlook | Monday, June 05, 2023
By elevating customer experiences and enhancing customer engagement through Acoustic Connect, marketers can access unparalleled behavioral insights.
FREMONT, CA: "Delivering personalized, one-to-one customer experiences is crucial for building brand loyalty and driving sales. However, integrating behavior-based signals into marketing platforms to enable this level of personalization has remained a challenge—until now," said Mark Cattini, CEO of Acoustic. "Acoustic Connect surpasses existing marketing platforms by allowing marketers to manage and optimize campaign performance in real time, within a single dashboard, rather than reacting after the customer has converted or abandoned. We're excited to revolutionize how marketers approach customer journeys by offering a comprehensive solution that seamlessly unites insight and action."
One of the leaders in B2C marketing and customer engagement revealed their Acoustic Connect. Their new platform offers centralized multichannel marketing solutions and behavioral experience insights. Utilizing real-time behavioral analytics for improved consumer interaction and data-driven, intent-based tactics, marketers will have unmatched visibility with Acoustic Connect from campaign to conversion.
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Users can streamline marketing activities across a variety of channels with the help of its multichannel marketing features. Through coordinated activation, automation, and administration of marketing initiatives, users can improve targeting and segmentation and create engaging experiences. With the help of highly relevant and compelling content adapted to each customer's preferences, behaviors, and interactions, the platform's personalized journey orchestration creates multi-step customer experiences across various channels and touchpoints. The behavioral experience insights solution gathers, examines, and interprets behavior-based signals generated by customers' interactions with a brand's website and app.
"Our partnership with Acoustic is quickly enabling us to design and execute multichannel customer journeys with dynamic content on a 1:1 level," said Rachel Warren, Head of Lifecycle Marketing at Pura, the innovative smart-home fragrance company. "We are excited about the release of Acoustic Connect and the ability to see the impact of our comms in a clear, cohesive way. Being able to see customer interactions in a single dashboard will enable my team to optimize our strategies based on those insights and create next-level customer experiences for our customers. We are excited to see these new capabilities and the impact they will have on our business."
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