MarTech Outlook: Specials Magazine
Conference Manager is one of the innovative, most stable, most secure, and most prominent event management platforms in Europe. Its narrative is deeply rooted in the digital dawn of the ’90s. Even before the internet was a staple, Rasmus Teilmann, inspired by his father’s connection to the hotel and conference industry, embarked on a venture offering basic internet and email services to these establishments. This endeavour led him to develop a simple ticketing software, a significant leap from paper lists and manual check-ins of the time. This also signified the first step towards digitalising event attendance and participation records. The pioneering work didn’t stop with ticketing; Teilmann went on to innovate payment gateways and other technological advancements within the platform. These collective efforts crystallised over time into what is now known as Conference Manager. Today, the platform offers a robust suite of features, including contactless check-in, lead scan
Marketing Automation
Great marketing transforms businesses into recognizable brands and customers into loyal advocates. Intuit Mailchimp empowers millions of businesses worldwide with an all-in-one marketing platform designed to streamline engagement, drive growth and turn first-time buyers into lifelong customers. As businesses evolved, so did Mailchimp— expanding from an email marketing service into a comprehensive platform that supports businesses of all sizes. Today, it enables users to create, automate and optimize campaigns across multiple channels, ensuring cohesive and effective brand communication. With an intuitive interface and AI-driven insights, Mailchimp simplifies marketing strategies, allowing businesses to reach the right audience with the right message at the right time, maximizing impact and driving sustainable growth. Email marketing remains at Mailchimp’s core, offering beautifully designed templates, advanced segmentation, A/B testing and predictive analytics. Drag-and-drop design tools and AI-driven optimizations refine messaging, while features like subject line suggestions and send-time optimization maximize engagement. Real-time analytics provide actionable insights, helping businesses continuously improve performance. Mailchimp goes beyond email. It enables businesses to expand their digital footprint with website creation, social media management and digital advertising—all from a single platform. Its user-friendly website builder allows brands to create sleek, mobile-optimized sites without coding expertise, while seamless e-commerce integrations support direct sales. Built-in SEO tools drive organic traffic, and social media management features help businesses schedule, publish and analyze content for a cohesive digital presence. Automation transforms customer engagement, reducing manual effort while enhancing personalization. Pre-built workflows and customizable triggers send timely messages, such as welcome emails, abandoned cart reminders and product recommendations, keeping customers engaged throughout their journey. AI-powered customer journeys analyze behaviour to refine targeting, boosting conversions. Transactional emails, like order confirmations and shipping updates, integrate seamlessly for a consistent and professional customer experience.
Omnichannel Marketing and CRM Solutions
Think back to the last time you tried to reach a business. Maybe you started with a call, switched to a text and finally checked your email for confirmation. This is how customers prefer communicating today by moving seamlessly between channels, expecting every interaction to feel immediate and connected. Yet, for many businesses, those channels still live in separate silos. Calls happen in one system, texts in another, emails somewhere else entirely. The result is disjointed communication, slower response times and frustrated customers. That’s the gap VVPUSA bridges by unifying all communication channels in one platform. As an omnichannel CRM solutions provider, the company connects SMS, voice and email, creating a seamless, streamlined experience for customer engagement. From financial services and healthcare to property management, marketing, and politics, VVPUSA empowers industries constrained by complex regulations to move faster and more efficiently. Its AI-driven tools simplify registration, campaign approvals, and ongoing communication, turning once-complicated processes into new standards for business agility and responsiveness. “We educate our clients on how messaging and compliance work, so they can interact with their audience smoothly within industry regulations,” says Bill Beard, CEO and president. “By providing tools to automate, organize and scale communication, we enable businesses to meet today’s consumer expectations while reducing friction and unlocking growth.” One of VVPUSA's standout innovations is RingSMS that text-enables existing business phone numbers, turning a single contact line into a powerful tool for both voice and SMS. This solution allows seamless management of all messages, whether through calls or texts, boosting sales, responsiveness and customer satisfaction. The built-in CRM also tracks data from calls, texts and emails, enabling businesses to tag contacts, analyze data and trigger automated, personalized campaigns across SMS, email or voice.
CXO INSIGHTS
Revolutionizing Marketing with AI
Susanne Waldthaler, Head of Brand Management and Business Development, Dr. Schär
Use of Artificial Intelligence to Deliver Content to Cross-Cultural Audiences
Juan Felipe Segura España, Marketing Director, Gerflor
Augmented Reality: The Data-Driven Marketing Game-Changer
Victorien Dale, Global Marketing Manager, Henkel
Driving E-Commerce Success In Both B2c And B2b Environments
Eppinger Juergen, Managing Director Rosenbauer E-Commerce & Global Head of Digital Marketing, Rosenb
Importance of Branding In Retail
Francesca Theokli, Marketing and NPD Director, Weetabix Food Company
Leading Innovation With Essential Technologies For Today
Byron Flores, Head of Financial Reporting and Accounting (FRA) - Clusters Europe, Novartis (NYSE: NV
The Evolving Power of Voice of the Customer: From Insights to Business Opportunity
Marco Ottaviani, Head of CRM and Customer Activation, MSC Cruises
Omnichannel Marketing to Drive Customer-Centric Mindset
Evangelos Avramakis, Head of Digital Ecosystems R&D, Swiss RE
How Engel & Völkers Uses Brand Refinement Technology to Empower the Global Brand
Lara Maier, Head of Brand Management, Engel & Völkers
IN FOCUS
Enhancing Reach for Small Businesses with Effective Content Marketing
Content marketing helps small businesses build trust, generate leads, enhance brand visibility, and improve customer experience through valuable, engaging content that fosters long-term growth and loyalty.
The Future of AI-Driven Personalisation in European Digital Marketing
In digital marketing in Europe in 2025, Artificial Intelligence (AI) has emerged as a powerful tool for optimising email and SMS content, leading to significant boosts in conversion rates.
EDITORIAL
Event Management in the Tech Era
Events are growing due to globalization, free trade, government support, and developed infrastructure. Increased exhibitions and meetings among major global companies fuel the market's growth. The corporate event market is boosted by events sponsored by market giants to promote their products and services.
This edition of MarTech Outlook Europe brings the latest technological developments in Event Management, providing valuable insights that help businesses make smart decisions about their events.
It features thought leadership articles from Miguel Molina Alén, Director CRO & Personalization at Radisson Hotel Group, who sheds light on how the digital revolution has provided endless opportunities to personalize the dining experience to drive loyalty, repeat business, and revenue. It also features an article from Juan Felipe Segura España, Marketing Director at Gerflor, who discusses the importance of how Retailers must ensure that, while embracing AI, shoppers themselves are not taken out of the shopping experience they love and value.
This edition of MarTech Outlook Europe brings you the story of event management companies. One of them is Live Age, which specializes in crafting communication that engages, inspires, and drives change.
This edition features Event Management Company Marketing Automation. We hope you find the appropriate company suited to your business requirements.
