5Dec - Jan 2020CXO INSIGHTS22Customize and Communicate--Two Key Element to Success for Retailers7 key Pieces to a Seamless loyalty ProgramCharlie Cole, Chief Digital Officer, VP, TUMIClaudia Infante, Director of Revenue Strategy, Margaritaville 08Managing Customer Care in an Era of Digital TransformationAlpa Shah, Global VP of Digital Transformation, Frost & Sullivan2428Pg 10 - 13IN FOCUSThe Art of Improving Customer ExperienceSherif Mityas, Chief Experience Officer, TGI FridaysSOLUTION PROVIDERS - 2019LOYALTY MANAGEMENT CONSULTING/SERVICES COMPANIES - 2019LOYALTY MANAGEMENT Pg 18 - 20
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